Front Office Manager
Avalon Dental - Dr.
Elizabeth Dinh Avalon Dental - Dr.
Elizabeth Dinh Redwood City, CA Redwood City, CA Part-time Full-time Part-time Full-time $30 - $40 an hour $30 - $40 an hour 16 hours ago 16 hours ago 16 hours ago We are seeking a skilled and motivated Front Office Manager to join our dental practice.
The Front Office Manager plays a pivotal role in our team by providing exceptional patient care and coordinating treatment plans.
This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
The successful candidate will work closely with dentists, hygienists, the Office Manager and other dental professionals to ensure the seamless delivery of high-quality dental services.
Responsibilities:
Patient Consultation and Education:
Meet with patients to discuss their oral health concerns, treatment options, and financial obligations.
Explain dental procedures, treatment plans, and associated costs in a clear and concise manner.
Educate patients on proper oral hygiene practices and preventive measures to maintain optimal oral health.
Treatment Coordination:
Collaborate with dentists and other dental professionals to develop comprehensive treatment plans for patients.
Schedule and coordinate appointments for dental procedures, consultations, and follow-ups.
Obtain necessary patient information, including medical history and insurance details, to facilitate treatment planning and billing processes.
Ensure timely and accurate completion of dental insurance claims and coordinate insurance coverage for patients.
Financial Management:
Provide accurate cost estimates and financial breakdowns for dental treatments, including insurance coverage and out-of-pocket expenses.
Assist patients in understanding and maximizing their insurance benefits.
Discuss payment options, financing plans, and develop payment arrangements with patients as needed.
Process payments, handle billing inquiries, and maintain accurate financial records.
Patient Relationship Management:
Build and maintain strong relationships with patients, ensuring a positive experience throughout their treatment journey.
Address patient concerns and inquiries promptly, demonstrating empathy and professionalism.
Foster a warm and welcoming environment, creating a positive atmosphere for patients and staff.
Marketing:
Oversee the office's presence on the web and social media.
Respond to reviews and organize patient referrals.
Aid in branding of the office.
Administrative Support:
Maintain organized patient records, treatment plans, and related documentation in compliance with privacy regulations.
Coordinate referrals to specialists and external healthcare providers as required.
Assist with general administrative tasks, such as answering phone calls, scheduling appointments, and managing the front desk as needed.
Assist the overall Office Manager in completing reports to minimize AR.
Requirements:
Proven experience as a Manager, Dental Treatment Coordinator or a similar role within a dental practice.
Strong knowledge of dental terminology, procedures, and treatment planning.
Excellent communication and interpersonal skills, with the ability to establish rapport with patients and colleagues.
Proficiency in dental practice management software and computer skills.
Exceptional organizational and multitasking abilities, with keen attention to detail.
Knowledge of dental insurance plans and billing procedures.
Ability to work effectively in a team-oriented environment and contribute to a positive work culture.
Experience in the back office (preferred) If you are a dedicated and compassionate individual with a passion for providing exceptional patient care, we encourage you to apply for this Front Office Manager position.
Join our dynamic team and contribute to improving the oral health and well-being of our patients.
Job Types:
Full-time, Part-time Pay:
$30.
00 - $40.
00 per hour
Benefits:
401(k) Employee discount Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Redwood City, CA 94063:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Management:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Elizabeth Dinh Avalon Dental - Dr.
Elizabeth Dinh Redwood City, CA Redwood City, CA Part-time Full-time Part-time Full-time $30 - $40 an hour $30 - $40 an hour 16 hours ago 16 hours ago 16 hours ago We are seeking a skilled and motivated Front Office Manager to join our dental practice.
The Front Office Manager plays a pivotal role in our team by providing exceptional patient care and coordinating treatment plans.
This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
The successful candidate will work closely with dentists, hygienists, the Office Manager and other dental professionals to ensure the seamless delivery of high-quality dental services.
Responsibilities:
Patient Consultation and Education:
Meet with patients to discuss their oral health concerns, treatment options, and financial obligations.
Explain dental procedures, treatment plans, and associated costs in a clear and concise manner.
Educate patients on proper oral hygiene practices and preventive measures to maintain optimal oral health.
Treatment Coordination:
Collaborate with dentists and other dental professionals to develop comprehensive treatment plans for patients.
Schedule and coordinate appointments for dental procedures, consultations, and follow-ups.
Obtain necessary patient information, including medical history and insurance details, to facilitate treatment planning and billing processes.
Ensure timely and accurate completion of dental insurance claims and coordinate insurance coverage for patients.
Financial Management:
Provide accurate cost estimates and financial breakdowns for dental treatments, including insurance coverage and out-of-pocket expenses.
Assist patients in understanding and maximizing their insurance benefits.
Discuss payment options, financing plans, and develop payment arrangements with patients as needed.
Process payments, handle billing inquiries, and maintain accurate financial records.
Patient Relationship Management:
Build and maintain strong relationships with patients, ensuring a positive experience throughout their treatment journey.
Address patient concerns and inquiries promptly, demonstrating empathy and professionalism.
Foster a warm and welcoming environment, creating a positive atmosphere for patients and staff.
Marketing:
Oversee the office's presence on the web and social media.
Respond to reviews and organize patient referrals.
Aid in branding of the office.
Administrative Support:
Maintain organized patient records, treatment plans, and related documentation in compliance with privacy regulations.
Coordinate referrals to specialists and external healthcare providers as required.
Assist with general administrative tasks, such as answering phone calls, scheduling appointments, and managing the front desk as needed.
Assist the overall Office Manager in completing reports to minimize AR.
Requirements:
Proven experience as a Manager, Dental Treatment Coordinator or a similar role within a dental practice.
Strong knowledge of dental terminology, procedures, and treatment planning.
Excellent communication and interpersonal skills, with the ability to establish rapport with patients and colleagues.
Proficiency in dental practice management software and computer skills.
Exceptional organizational and multitasking abilities, with keen attention to detail.
Knowledge of dental insurance plans and billing procedures.
Ability to work effectively in a team-oriented environment and contribute to a positive work culture.
Experience in the back office (preferred) If you are a dedicated and compassionate individual with a passion for providing exceptional patient care, we encourage you to apply for this Front Office Manager position.
Join our dynamic team and contribute to improving the oral health and well-being of our patients.
Job Types:
Full-time, Part-time Pay:
$30.
00 - $40.
00 per hour
Benefits:
401(k) Employee discount Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Redwood City, CA 94063:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Management:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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