Halloween City Seasonal Team Lead - Redwood City, CA
JOIN US IT'LL BE A SCREAM! Halloween City is the Seasonal Halloween Division of Party City.
We've been reanimating retail across the country with pop-up stores since the 1980's and helping others create an unforgettable Halloween is what we live for.
We are Customer Obsessed.
Our team members possess the energy and enthusiasm to match our Customers excitement while providing an exceptional shopping experience.
They are knowledgeable about our products and services, because we have the best selection of Halloween Goods.
Our teams ensure that our stores are easy to shop and in stock.
We inspire our Customers with exciting concepts, themes, ideas and provide everything they need to bring them to life.
Halloween City is a collaborative environment, and we accept the responsibility to be the best that we can be.
We live our brand every day and love Halloween! There aren't a lot of companies where wearing a costume is part of the job.
Position SummaryThe Operations Lead will partner with the Store Team Leader to lead, coordinate, and coach the Halloween City store team to successfully execute the seasonal pop-up business.
You will assist your Store Team Leader to open the store, deliver an exceptional customer experience, maximize sales, and control expenses.
OPEN STORES ON SCHEDULE AND ON BUDGET Assist in the execution of fixture delivery, fixture inventories and fixture installations Assist the Store Team Leader in guiding team members through merchandising of store and installation of graphics Facilitate the store team training to safely and effectively complete all tasks required to open the store DRIVE SALES AND OPERATIONAL EFFICIENCY You will act as the Leader on Duty (LOD) in the absence of the STL to ensure the store is operating efficiently Cultivate an 'It Can Be Done' attitude with your team when it comes to overcoming obstacles and inspiring joy for our Customers Coach all team members to create a service mindset and sales driven culture Support the merchandising of the store, react to sales trends and sell-down to maintain an exceptional presentation Train, coach, and ensure you celebrate customer service behaviors daily Utilize daily reporting to identify opportunities, drive sales and enhance the customer experience Identifies, communicates, and corrects all store safety concerns immediately Use of POS systems, IPOD, iPhone, and other store technologies END OF SEASON STORE CLOSURES Help to prepare for end of season events including but not limited to; post season sale, physical inventory, pack up, and siteturnover BENEFITS Competitive hourly wage Fun working environment Generous 30% Team Member discount Permanent employment opportunities at Party City CAREER PATH Halloween City Store Team Leader Party City Lead Party City Team Member PHYSICAL REQUIREMENTS The installation, replenishment and closing process will require you to lift, push and pull up to 40lbs.
daily Store cleaning, recovery and effective merchandising is required Recommended Skills Business Efficiency Coaching And Mentoring Customer Experience Customer Service Merchandising Graphic Design Estimated Salary: $20 to $28 per hour based on qualifications.
We've been reanimating retail across the country with pop-up stores since the 1980's and helping others create an unforgettable Halloween is what we live for.
We are Customer Obsessed.
Our team members possess the energy and enthusiasm to match our Customers excitement while providing an exceptional shopping experience.
They are knowledgeable about our products and services, because we have the best selection of Halloween Goods.
Our teams ensure that our stores are easy to shop and in stock.
We inspire our Customers with exciting concepts, themes, ideas and provide everything they need to bring them to life.
Halloween City is a collaborative environment, and we accept the responsibility to be the best that we can be.
We live our brand every day and love Halloween! There aren't a lot of companies where wearing a costume is part of the job.
Position SummaryThe Operations Lead will partner with the Store Team Leader to lead, coordinate, and coach the Halloween City store team to successfully execute the seasonal pop-up business.
You will assist your Store Team Leader to open the store, deliver an exceptional customer experience, maximize sales, and control expenses.
OPEN STORES ON SCHEDULE AND ON BUDGET Assist in the execution of fixture delivery, fixture inventories and fixture installations Assist the Store Team Leader in guiding team members through merchandising of store and installation of graphics Facilitate the store team training to safely and effectively complete all tasks required to open the store DRIVE SALES AND OPERATIONAL EFFICIENCY You will act as the Leader on Duty (LOD) in the absence of the STL to ensure the store is operating efficiently Cultivate an 'It Can Be Done' attitude with your team when it comes to overcoming obstacles and inspiring joy for our Customers Coach all team members to create a service mindset and sales driven culture Support the merchandising of the store, react to sales trends and sell-down to maintain an exceptional presentation Train, coach, and ensure you celebrate customer service behaviors daily Utilize daily reporting to identify opportunities, drive sales and enhance the customer experience Identifies, communicates, and corrects all store safety concerns immediately Use of POS systems, IPOD, iPhone, and other store technologies END OF SEASON STORE CLOSURES Help to prepare for end of season events including but not limited to; post season sale, physical inventory, pack up, and siteturnover BENEFITS Competitive hourly wage Fun working environment Generous 30% Team Member discount Permanent employment opportunities at Party City CAREER PATH Halloween City Store Team Leader Party City Lead Party City Team Member PHYSICAL REQUIREMENTS The installation, replenishment and closing process will require you to lift, push and pull up to 40lbs.
daily Store cleaning, recovery and effective merchandising is required Recommended Skills Business Efficiency Coaching And Mentoring Customer Experience Customer Service Merchandising Graphic Design Estimated Salary: $20 to $28 per hour based on qualifications.
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